Privacy Policy
Effective Date: January 12, 2019
Last Updated: December 4, 2024
Compass Cryogenics, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.compasscryo.com (“Website”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our Website.
1. Information We Collect
A. Information You Provide
When you interact with our Website, you may provide us with information, including but not limited to:
- Name
- Email address
- Phone number
- Company information
- Messages or inquiries submitted through contact forms
B. Information Collected Automatically
We may automatically collect certain information about your device and usage of our Website, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and the time spent on them
- Referring website URLs
- Cookies and other tracking technologies
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries or provide customer support.
- To process transactions or provide services requested by you.
- To improve our Website’s functionality and user experience.
- To send newsletters, updates, or promotional materials, if you have opted in to receive them.
- To monitor and analyze usage patterns for Website optimization.
- To comply with legal obligations or protect our legal rights.
3. Sharing of Your Information
We do not sell your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. Cookies help us:
- Remember your preferences.
- Understand how you use our Website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.
7. Your Privacy Rights
For Users in California: If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:
- Access the personal information we collect about you.
- Request deletion of your personal information.
- Opt-out of the sale of your personal information (if applicable).
To exercise these rights, please contact us at [email protected] or by phone at 888-833-2796.
For Users in the European Economic Area (EEA): If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing.
- Withdraw consent at any time (where consent is the basis of processing).
To exercise these rights, please contact us at [email protected] or by phone at 888-833-2796.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our Website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Compass Cryogenics, Inc.
229 N Church Street, Unit 202, Charlotte, NC 28202
Email: [email protected]
Phone: 888-833-2796
This Privacy Policy is intended to comply with applicable laws and regulations.
